| When will I receive my
tickets?
Once you have submitted your order, please allow 1-2 days for processing.
Once processing is completed, shipments are sent out in late afternoon
of the next business day.
Orders for tickets purchased 1-3 days prior to the event date receive
expedited processing and are shipped faster to allow for delivery
in time for the event.
For tickets that are purchased one month or more prior to the event
date, tickets may not yet be available for shipment. In these cases,
although the box office has not yet released the actual tickets,
they are reserved and guaranteed to clients paid in full.
I should have received free shipping*. The confirmation e-mail I
received shows that I paid for shipping – why?
When your order is submitted for processing, we deduct the shipping
cost. Although the automated email confirmation does list the regular
shipping charge, the amount actually charged to your credit card
will reflect free shipping.
*Current Internet promotion is free 2-4 day FedEx shipping on orders
over $299. Standard and Priority Overnight FedEx shipping receive
$10 off.
Why is the signature required for delivery?
FedEx requires a signature at the time of delivery. To protect you
from lost or stolen tickets, we cannot authorize delivery without
a signature, and FedEx cannot leave a package unattended at your
home.
Many clients deliver to their office, where a receptionist or mail
room area can sign for the package. Delivery to a trusted neighbor
or friend is another viable option.
Also, you may choose to waive the delivery signature requirement
by contacting FedEx.
How do I waive the delivery signature requirement?
You may arrange for delivery without signature by contacting FedEx
directly at 1-800-GO-FEDEX. Provide the FedEx representative with
your tracking number and inform them that you choose to waive the
signature requirement. FedEx will then leave the package at your
address (usually on the porch, front door, etc.)
Please be advised that choosing this option is a risk at your own
expense. Once FedEx records a package delivered with a waived signature,
we have no further recourse if the package happens to be stolen,
blown away by the wind, or delivered to a wrong address.
EveryTicket.com is not authorized to waive the signature on your
behalf. You must contact FedEx personally and arrange for the waiver.
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